Terms of Service

Please read these Terms of Service (“Terms”) carefully before using the services provided by Something About her, Luxury Hair extensions (“the Company,” “we,” or “us”). These Terms govern your access to and use of our website, products, and services. By accessing or using our services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you may not use our services.

  • 01.Account Registration: To access certain features of our services, you may need to create an account. You are responsible for providing accurate and complete information during the registration process and maintaining the confidentiality of your account credentials. You agree to accept responsibility for all activities that occur under your account.
  • 02.Product Information and Availability: We strive to provide accurate and up-to-date information about our products, including descriptions, prices, and availability. However, we do not guarantee the accuracy or completeness of the information on our website. We reserve the right to modify or discontinue any product without prior notice. The colours and textures of our hair extensions may vary slightly due to the natural characteristics of the materials.
  • 03.Orders and Payment: By placing an order through our website, you are offering to purchase products subject to these Terms. All orders are subject to acceptance and availability. We reserve the right to cancel or refuse any order at any time for any reason. You agree to provide accurate and complete payment information and authorize us to charge the total order amount to the provided payment method.
  • 04.Shipping and Delivery: We will make reasonable efforts to process and ship your order within the specified timeframe. However, delivery times may vary depending on the shipping method and destination. We are not responsible for any delays or damages caused by the shipping carrier. Please refer to our Shipping Policy for more information.
  • 05.Returns and Exchanges: We want you to be satisfied with your purchase. Please refer to our Return and Exchange Policy for detailed information on our return and exchange process, including eligibility, conditions, and instructions.
  • 06.Intellectual Property: All intellectual property rights, including trademarks, logos, designs, and content, displayed on our website are owned by or licensed to the Company. You may not use, copy, reproduce, modify, or distribute any intellectual property without our prior written consent.
  • 07.Disclaimer of Warranties: Our services and products are provided on an "as-is" and "as available" basis, without any warranties or representations, whether express or implied. We disclaim all warranties, including but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
  • 08.Limitation of Liability: To the extent permitted by law, we shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or in connection with the use or inability to use our services, products, or website, even if we have been advised of the possibility of such damages.
  • 09.Governing Law and Dispute Resolution: These Terms shall be governed by and construed in accordance with the laws of Australia. Any disputes arising out of or in connection with these Terms shall be resolved through negotiation and, if necessary, through binding arbitration in accordance with the rules of ACCC Regulations.
  • 10.Changes to the Terms: We reserve the right to update or modify these Terms at any time without prior notice. Any changes will be effective immediately upon posting on our website. Your continued use of our services after the posting of changes constitutes your acceptance of the modified Terms.

If you have any questions or concerns about these Terms of Service, please contact our customer support team. Thank you for choosing Something About Her, Luxury Hair extensions

Last updated: 1st September 2023

Something About Her, Luxury Hair extensions,  Legal Team

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