Thank you for choosing Something About Her for your hair extension needs. We want to ensure a seamless and enjoyable shopping experience for you. This Shipping Policy outlines important information regarding shipping, delivery, and related details within Australia.
- 01.Processing Time: We strive to process and dispatch orders as quickly as possible. Orders are typically processed within 1-2 business days, excluding weekends and public holidays. Please note that during peak seasons or promotional periods, processing times may be slightly longer.
- 02.Shipping Methods and Rates: We offer various shipping methods to cater to your preferences and urgency. Shipping options and associated rates will be displayed during the checkout process. The available options may include standard shipping, express shipping, or other specialized services. The shipping cost will depend on the selected method and the destination of the order.
- 03.Delivery Time: Once your order has been processed and dispatched, the estimated delivery timeframes will vary depending on your location within Australia. Generally, standard shipping takes approximately 2-5 business days, while express shipping typically arrives within 1-3 business days. Please note that these timeframes are estimates provided by the shipping carriers and may be subject to unforeseen delays beyond our control.
- 04.Order Tracking: For your convenience, we provide order tracking information via email once your order has been shipped. You can use the tracking number provided to monitor the progress of your package and estimate the delivery date. Please allow a short processing period for the tracking information to become available after you receive the email notification.
- 05.Shipping Restrictions: Certain remote or restricted areas within Australia may have limitations or additional delivery times. If you reside in such an area, we recommend contacting our customer support team prior to placing your order to ensure that we can deliver to your location and provide you with accurate delivery estimates.
- 06.International Shipping: At this time, we only offer shipping within Australia. We do not ship internationally. We apologize for any inconvenience this may cause and appreciate your understanding.
- 07.Shipping Address Accuracy: To ensure a successful delivery, please provide accurate and complete shipping information during the checkout process. We are not responsible for delays or failed deliveries resulting from incorrect or incomplete address details. If you need to make any changes to your shipping address after placing your order, please contact our customer support team as soon as possible.
- 08.Shipping Notifications and Updates: We will keep you informed about the progress of your order via email notifications. You will receive a confirmation email upon placing your order, as well as updates regarding order processing, shipment, and tracking information.
If you have any further questions or need assistance regarding our shipping policy, please do not hesitate to contact our customer support team. We are here to assist you and ensure your satisfaction with our products and services.
Thank you for choosing Something About Her, Luxury Hair Extensions
Last updated: 1st September 2023
Something About Her, Luxury Hair extensions Customer Support Team